Privacy Policy
This policy explains how Micro Films handles account, purchase, and video-generation information.
Information we collect
When you create and use an account, we process your email address, profile details, prompts, workflow settings, uploaded references, generated videos, and account activity needed to provide the service. Purchase and usage history is stored with your account. Stripe processes payment details and may collect billing information; we do not receive or store your full card number.
We also collect technical logs and service information needed to secure, troubleshoot, and operate the site.
How we use it
We use information to authenticate your account, provide video generation, store your private work, process purchases and usage, respond to support requests, prevent abuse, and maintain the service.
Account videos, prompts, and uploaded references are private by default. The public Inspiration gallery contains examples deliberately selected for publication by an administrator; account generations are not added automatically.
Service providers
We use Stripe for payments, email providers for sign-in and service messages, cloud providers for hosting and storage, and video-generation providers to process the inputs required for a requested workflow. These providers may process information as needed to provide their services.
Website analytics
When configured, PostHog receives page-view and application error events. Signed-in accounts may be associated with an account identifier, name, and email address. Session recording and automatic interaction capture are disabled. We do not send prompts, uploaded images, or generated videos to PostHog.
We redact sensitive URL parameters before analytics events are sent.
Retention and choices
We keep information for as long as reasonably needed to provide the service, maintain purchase and accounting records, meet legal obligations, protect security, and resolve support issues. You can ask about your personal information or request help by emailing support@mail.microfilms.fun.
For account or purchase questions, contact us using the email address associated with your account.
Policy updates
We may update this policy as our practices or service change. We will post the updated version here with a new effective date.
Last updated: 23 October 2026